Privacy Policy

[BUSINESS NAME] ("we," "us," or "our") respects your privacy and is committed to protecting the personal and financial information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

Effective date: [EFFECTIVE DATE]

Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

  • Contact details: Your name, email address, phone number, mailing address, and state of residence when you complete a form, call us, text us, or book a consultation.
  • Tax and financial information: Social Security numbers or taxpayer identification numbers, dates of birth, income documents such as W-2s, 1099s, and K-1s, bank information needed for refunds or payments, dependent information, business records, and prior-year tax returns when you become a client and provide documents to us.
  • Website data: IP address, browser type, device type, pages viewed, referring website, and similar technical information collected through cookies and related technologies.
  • Communications: Messages, consultation information, call notes, emails, text messages, and other communications between you and us.

Important: Please do not send Social Security numbers, full tax returns, bank account information, or other highly sensitive financial documents through the website's general contact form. Once you engage us, we will provide instructions for securely transmitting sensitive information and documents.

How We Use Your Information

We may use the information we collect to:

  • Respond to your questions, inquiries, and requests.
  • Schedule and manage consultations and appointments.
  • Prepare, review, and file your federal, state, and other applicable tax returns.
  • Answer questions about your tax returns and explain your refund, balance due, or other filing information.
  • Communicate with you about documents we need, deadlines, appointments, filing status, and other service-related matters.
  • Send service messages, reminders, and deadline notices.
  • Maintain business, tax, and professional records as required by law and applicable professional standards.
  • Improve, maintain, troubleshoot, and secure our website, systems, and services.
  • Send marketing or promotional communications when you have provided appropriate consent. You may opt out of marketing communications at any time.

We handle tax return information in accordance with applicable federal law, including Internal Revenue Code Section 7216 and related regulations and guidance. We will not use or disclose tax return information for purposes that require your consent without obtaining the required consent.

For additional information regarding the use and disclosure of tax return information, please review our Consent to Use and Disclose Tax Return Information page.

How We Share Information

We do not sell your personal information. We may share information only as reasonably necessary to provide services, operate our business, comply with legal obligations, or as otherwise permitted or required by law.

  • Service providers: We may share information with trusted service providers that help us operate our business, including secure document storage, electronic signatures, scheduling, communications, email and text delivery, payment processing, tax preparation software, website hosting, and related technology.
  • Tax authorities: We may provide information to the IRS, state tax agencies, or other government authorities when preparing, filing, or responding to matters on your behalf.
  • At your direction: We may share information when you instruct or authorize us to do so, such as with a lender, bookkeeper, attorney, financial professional, or another adviser.
  • Legal requirements: We may disclose information when required or permitted by law, subpoena, court order, governmental request, or other legal process.
  • Protection and fraud prevention: We may disclose information when reasonably necessary to protect our rights, property, systems, clients, users, or others, or to investigate or prevent fraud, security incidents, or unlawful activity.
  • Business transactions: If our business is involved in a merger, acquisition, sale, financing, reorganization, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal and contractual protections.

SMS Privacy: Text message opt-in data and phone numbers will not be shared with third parties for their own marketing or promotional purposes. For more information about text communications, please review our SMS Terms and Communications Consent.

How We Protect Your Information

We maintain a written information security program designed to protect personal and financial information from unauthorized access, use, disclosure, alteration, or destruction.

Depending on the system and circumstances, our safeguards may include:

  • Access controls and limited access to sensitive information.
  • Encryption of information in transit and, where supported, at rest.
  • Secure methods for sharing client documents.
  • Multi-factor authentication where available.
  • Security procedures and account protections.
  • Employee and contractor security and privacy training.
  • Reasonable procedures for detecting and responding to security incidents.

No method of transmitting or storing information is completely secure. Accordingly, we cannot guarantee absolute security of your information.

If we become aware of a security breach affecting your personal information, we will provide notifications to you and applicable authorities when and as required by law.

How Long We Keep Information

We retain tax, financial, and client records for as long as reasonably necessary to provide services, satisfy legal and regulatory requirements, comply with professional recordkeeping obligations, resolve disputes, and protect our legitimate business interests.

Tax records are generally retained for at least [3 to 7] years after the applicable return is filed, unless a longer retention period is required or appropriate under applicable law or professional standards.

Website inquiries and information from individuals who do not become clients may generally be retained for up to [24 months], unless a longer period is reasonably necessary for legal, security, recordkeeping, or business purposes.

When information is no longer required or reasonably necessary, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with our policies and applicable law.

Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

  • Marketing communications: You may unsubscribe from marketing emails by clicking the "unsubscribe" link in the email. For text messages, you may reply STOP to opt out.
  • Access and correction: You may contact us to request access to or correction of certain personal information we maintain about you, subject to applicable legal limitations.
  • Deletion: You may request deletion of certain personal information where permitted by applicable law. We may need to retain information that we are legally or professionally required to keep.
  • State privacy rights: Residents of certain states, including California, Colorado, Connecticut, Texas, Virginia, and other states with applicable comprehensive privacy laws, may have additional rights regarding their personal information.
  • Cookies: You may be able to change your browser settings to control cookies and similar technologies. Please see our Cookie Policy for additional information.

To make a privacy-related request, contact us at [EMAIL]. We may need to verify your identity before completing certain requests. We will respond within the period required by applicable law.

We do not sell personal information. Where applicable law gives you the right to opt out of the sale or sharing of personal information, you may contact us using the information below to exercise that right.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site.

Information about dependents may be provided to us by a parent, guardian, or taxpayer for the purpose of preparing and filing a tax return. Such information is used for the tax preparation and related services for which it was provided and in accordance with applicable law.

Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate, secure, analyze, and improve the Site.

These technologies may collect information such as your IP address, browser type, device information, pages viewed, referring website, and interactions with the Site.

For more information about the types of cookies we use and your choices, please review our Cookie Policy.

Links to Other Websites

Our Site may contain links to third-party websites, including government websites such as IRS.gov, as well as scheduling, payment, document, software, or other services.

We do not control third-party websites and are not responsible for their privacy policies, security practices, content, or services. We encourage you to review the privacy policy of any third-party website before providing information to it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, legal requirements, or other circumstances.

The effective date shown at the top of this page indicates when this version became effective. If we make material changes, we may provide additional notice when required by applicable law.

Contact Us

[BUSINESS NAME]

[ADDRESS]

[PHONE] · [EMAIL]